ServiceNow Engineer

detroit, Michigan

A financial services company is seeking a ServiceNow Engineer to join their team in Detroit, MI.

Responsibilities

  • Develop and maintain probes, sensors, scripts, and patterns used for the identification and classification of items
  • Implementation of service maps
  • MID server configuration and troubleshooting
  • Monitor CMDB health
  • Collaborate with technology teams to ensure discoverable data accuracy and relevancy
  • Resolve incidents related to CI data
  • Provide technical expertise for class development and implementation, automation and integration involving CMDB

Qualifications

  • A Bachelor’s degree
  • Experience with JavaScript, WBEM protocols, CIM query language, HTML/XML, ECC queue management, PowerShell scripting, SCP relay and SSH command programming, SNMP, Windows registry, Command Line programming, Unix Shell, Windows and/or network configuration, regular expressions
  • Familiar with Agile/Scrum SDLC, REST and JavaScript API
  • ServiceNow Certified Administrator is a plus
  • Knowledge of ITIL Foundation is a plus

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