Voice Engineer

new york, New York

A global financial services company is looking for a Voice Engineer to join their team in New York, NY.


  • At least a Bachelor’s degree in related field
  • 5+ years of relevant technical experience
  • Experience configuring, supporting, and fault diagnosis of BT ITS Trading turrets, IPC Unigy systems and IQMAX turrets, Speakerbus iSeries SIP intercom, and associated backroom technology
  • Experience configuring, supporting, and fault diagnosis of Nice NTR voice recording and Nice Fusion
  • Experience with deploying carrier private wire solutions
  • Experience with hoot and holler technologies, including channel bank, Cisco dial peers, and SIP IP hoot bridges
  • Able to lead product evaluations of new trading floor voice technologies
  • Wireshark knowledge and skills
  • Understanding of the SIP protocol, cloud-based solutions, H323 protocol suite, and TCP/IP protocol suite
  • Understanding the creation and presentation of documentation as it relates to designs, certifications, and evaluations
  • Knowledge of Data network infrastructures and components including quality of service standards, deployments and support is a plus
  • Experience with PBX vendors such as Avaya Communication Manager, Avaya Session Manager, Cisco Unified Communications Manager, and Cisco Session Management Edition is a plus
  • Understanding of Application Programming Interfaces as they relate to trading floor voice CRM applications is a plus

Job keywords:

Files must be less than 2 MB.
Allowed file types: doc docx pdf.

Vertical Tabs