Technical Business Analyst

new york, New York

A leading global financial services firm is currently seeking a Technical Business Analyst with experience working on voice solution projects in New York.

This firm is active in investment banking, wealth management, securities, and investment management services.


  • Review and understand business requirements
  • Develop software requirements for teams
  • Work with business BA and development team to develop technical roadmap and understand feasibility of product
  • Resolve open questions with business users and ensure development teams are up-to-date on information
  • Support QA/UAT from functional requirements
  • Work to model systems, UI design and prototypes
  • Support with business cases, requirements, gap analysis and preparation
  • Coordinate with QA teams to incorporate functional items into regression suite


  • 5+ years' experience
  • Experience in enterprise environment, ideally financial services
  • Experience with IVRs, voice portals or voice platforms and call recording

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