Technical Writer

nashville, Tennessee

A leading healthcare company is seeking a strong Technical Writer to research, write, and test documentation of processes and tools.

Duties and Responsibilities

  • Assess business needs for documentation and analyze current information available to identify gaps and recommend solutions.
  • Understand the information that needs to be developed and follow technical writing development processes to develop the information
  • Help streamline workflows and improve business processes associated with knowledge sharing.
  • Stay current on information development tools, trends, and methodologies

Qualifications

  • 5 years of information development experience.
  • Bachelor Degree in English or Technical Communications preferred.
  • Proven functional skills in information development. Portfolio is needed
  • Excellent communication skills
  • Experience with usability testing, readability statistics, and structuring information into chunks.
  • Experience interpreting business requirements, recognizing impact on business processes, and making recommendations.
  • Proficiency with:
    • Technical writing tools such as Microsoft Word, FrameMaker, Wikipedia, Adobe Acrobat.
    • Illustration tools such as Photoshop, Paint Shop Pro, or SnagIt.
    • Online help authoring tools such as Doc-to-Help, Adobe RoboHelp is helpful.
    • Workflow tools such as Microsoft Visio, Blue Works Live is considered helpful.
  • Content management /information reuse experience considered a bonus.
  • Professional editing experience considered a bonus.

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Files must be less than 2 MB.
Allowed file types: doc docx pdf.

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